2023 Banking Trends

Consumers have more choices than ever when it comes to handling their finances. Banks must be ready to match the accelerating pace of change in consumer expectations by providing better solutions. Brooks Bell surveyed 1,000 respondents to discover what decision-makers in banking need to know as 2023 comes into focus.

In this report, you’ll uncover answers to these questions and more:

• Do consumers expect their financial situations to improve in 2023?

• How did Americans manage their household budgets in 2022, and what does that mean for 2023?

• Are peer-to-peer mobile payment apps impacting saving and/or spending behaviors?